Shipping policy

Free local pickup is available for customers within driving distance of our US distribution center at:

200 Aviation Avenue
Rochester NY 14624-4776

Pickup is typically ready within 4 hours if ordered by 1pm. We will contact you when your order is ready.

For shipping, we offer UPS Ground and/or FedEx Ground to US customers. Rates will be calculated during check out. For custom freight rates of our Pro Series panels please contact us via email:

Canada: steven@can-ice.com
USA: info@can-ice.com